accessibility

ACCESSIBILITY STATEMENT

To fully experience our web services as intended, Carrot Express recommends customers use the latest version of their chosen web browser.

At Carrot Express we believe that the internet should be easy to use for everyone, including those with disabilities. With this in mind, we have adopted a policy of accessibility and have designed this website to meet current web standards.

All future development work carried out on this website will adhere to current Web Standards, as defined by the World Wide Web Consortium.

We are doing this to ensure that the pages can be accessed by all users no matter which browser they are using.

While the pages can still be accessed in older browsers, to see them laid out correctly will require a standards-compliant browser.

If you would like to upgrade your browser we recommend the latest free versions of Firefox, Internet Explorer. Mac OS X users may also consider Safari.

Web Browser Information/Browser Platform

  • Internet Explorer (Windows) Download from the Microsoft website
  • Chrome (All) Download from the Google website
  • Firefox (All) Download from the Mozilla Firefox website
  • Safari (Macintosh) Use Software Update from the Apple Menu.

If you have any technical problems downloading a browser, please contact either your Internet Service Provider or Computer Manufacturer.

For more details on how to get the best from the Carrot Express website, please read the information below.

Screen Resolution

The Carrot Express website is best viewed at a resolution of 1024x768 pixels or greater. In order to change the screen resolution:

  • Windows XP, go to Start > Control Panel > Appearance and Themes > Display and change the screen area to 1024x768 pixels or greater
  • Mac, go to Apple Menu > System Preferences > Display in order to change the screen resolution

Color

The Carrot Express website is best viewed at a color depth of greater than 256 colors (16bit). In order to change the screen color settings:

  • Windows XP, go to Start > Control Panel > Appearance and Themes > Display and change the color depth to greater than 16bit
  • Mac, go to Apple Menu > System Preferences > Display in order to change the color depth

Windows PC Requirements

To use the site effectively your PC should operate one of the following web browsers:

  • Microsoft Internet Explorer 10 or greater
  • Mozilla Firefox 38 or greater
  • Chrome - version 40

Mac Requirements

To use the site effectively your Mac should operate one of the following web browsers:

  • Safari 9 or greater
  • Mozilla Firefox 38 or greater
  • Chrome - version 40

The Carrot Express website is optimized for use with the browsers listed above and at the same time, we do everything we can to make the site accessible to all it may not display correctly in older versions or other browsers. If you feel we have not answered any of your questions in the above text please do not hesitate to contact us.

We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Carrot Express has taken careful measures to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Carrot Express website is monitored and tested regularly by internal resources. As issues of accessibility are identified, results of automated and manual testing are managed. As new solutions are discovered to improve the user experience, fixes are implemented to improve the website user experience.

Web Accessibility Guidelines

Carrot Express has leveraged the Web Content Accessibility Guidelines (as recommended by the World Wide Web Consortium) as a reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user-friendly for everyone.

Related Links:

Web Accessibility Initiative (WAI)

Design guidelines for electronic and information technology

Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Carrot Express website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility-related issues.

If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please contact us.

Third-Party Sites

Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Carrot Express products and services. These sites, which are not controlled by Carrot Express, may present challenges for individuals with disabilities that we are not able to control or remedy.

Please visit the third-party website to read the Accessibility Policies.